Minneapolis citizens had already put the city’s police department on notice that Derek Chauvin, the officer charged with second-degree murder in the death of George Floyd, might be dangerous. Over his 18-year career, they lodged at least 17 complaints against him, but none resulted in meaningful discipline. Chauvin’s example mirrors a pattern seen in earlier prominent police killings — such as the murder by Jason Van Dyke of 17-year-old Laquan McDonald, in Chicago — in which officers with a history of abusive behavior were nonetheless allowed to continue interacting with the public.
Why don’t police take complaints seriously? And what can be done to make complaint systems work better?